Pitch availability

dave the rave replied on 24/07/2016 19:45

Posted on 24/07/2016 19:45

I have just spent 3 nights,pre booked,on a CC site that has a storage facility.My daughter and son in law store their unit at this site.They decided to book a pitch for one night on this site to save a short drive home and spend the evening with us.They were told on 2/3 occasions that there were no pitches available.I counted at the very least 3 unoccupied pitches within 50 yards of ours!These were empty all day,night and next morning!!!!!!!Is ther any explanation for this????????

JVB66 replied on 26/07/2016 17:24

Posted on 26/07/2016 17:24

Where we are now until Friday but want to stay until Sunday ,but site is flll from fridaywe have looked at late availabilty and site is full warden has advised to check in office friday am as some still do not arrive and any thursday NAs pitch is ours

IanH replied on 26/07/2016 18:42

Posted on 26/07/2016 18:42

If I were a warden, and I could see that there were empty pitches out there, despite the computer telling me that the site was fully booked, I think I would deduce from this that some people hadn't turned up!

The computer would probably even concur with that blindingly obvious deduction.

I would therefore go out of my way to take late bookings in order to fill those empty pitches and to increase income to the Club.

Is it just me, or isn't that how anyone with even a tiny bit of business acumen and willingness to do the best job possible (for both my employer and other Club members) would behave??

A nice idea but you do not know if people are no shows until the morning. You could then sell the remaining days though although I do not know if these go back on the web site.

If the computer shows space wardens do take people just turning up but beyond that I cannot see what more they can do unless they have a vacancies sign.

They could get their heads out of the computer and act as though they owned the site.......and help some late bookers along the way.

JollyKernow replied on 27/07/2016 19:06

Posted on 27/07/2016 19:06

If I were a warden, and I could see that there were empty pitches out there, despite the computer telling me that the site was fully booked, I think I would deduce from this that some people hadn't turned up!

The computer would probably even concur with that blindingly obvious deduction.

I would therefore go out of my way to take late bookings in order to fill those empty pitches and to increase income to the Club.

Is it just me, or isn't that how anyone with even a tiny bit of business acumen and willingness to do the best job possible (for both my employer and other Club members) would behave??

A nice idea but you do not know if people are no shows until the morning. You could then sell the remaining days though although I do not know if these go back on the web site.

If the computer shows space wardens do take people just turning up but beyond that I cannot see what more they can do unless they have a vacancies sign.

They could get their heads out of the computer and act as though they owned the site.......and help some late bookers along the way.

Write your comments here...

Here's the thing. On club sites as you should already know, you can access your pitch on your arrival day up to 20.00. We don't accept arrivals after that time (take that up with egh) and I'm off duty then as well. If all of my available pitches are prebooked it's really beyond my control if people decide not to turn up or cancel. I must say though that on my site, empty pitches at the end of the day are a rarity.

Cornersteady replied on 27/07/2016 19:13

Posted on 27/07/2016 19:13

If I were a warden, and I could see that there were empty pitches out there, despite the computer telling me that the site was fully booked, I think I would deduce from this that some people hadn't turned up!

The computer would probably even concur with that blindingly obvious deduction.

I would therefore go out of my way to take late bookings in order to fill those empty pitches and to increase income to the Club.

Is it just me, or isn't that how anyone with even a tiny bit of business acumen and willingness to do the best job possible (for both my employer and other Club members) would behave??

A nice idea but you do not know if people are no shows until the morning. You could then sell the remaining days though although I do not know if these go back on the web site.

If the computer shows space wardens do take people just turning up but beyond that I cannot see what more they can do unless they have a vacancies sign.

They could get their heads out of the computer and act as though they owned the site.......and help some late bookers along the way.

Write your comments here...

Here's the thing. On club sites as you should already know, you can access your pitch on your arrival day up to 20.00. We don't accept arrivals after that time (take that up with egh) and I'm off duty then as well. If all of my available pitches are prebooked it's really beyond my control if people decide not to turn up or cancel. I must say though that on my site, empty pitches at the end of the day are a rarity.

good informative post- thanks

IanH replied on 27/07/2016 19:15

Posted on 27/07/2016 19:15

So many people report empty pitches when the booking system shows that the site is full.

The Club often tell us there isn't a problem with 'no shows'.

Either members are seeing things......or the Club is in denial.

By the way, this is the Club who resolutely refuse to reveal the number of cancellations just outside 72 hours cut off for cancellations.

You be the judge.......

replied on 27/07/2016 19:18

Posted on 27/07/2016 19:18

From what I see on my travels I judge there is little problem

Cornersteady replied on 27/07/2016 19:26

Posted on 27/07/2016 19:26

From what I see on my travels I judge there is little problem

as someone who uses club sites a lot, I agree with you.

 

young thomas replied on 27/07/2016 19:29

Posted on 27/07/2016 19:29

From what I see on my travels I judge there is little problem

...but in fairness, no one can make a judgement on the amount of late cancellations just by looking at the sites we all use...

the pitches may well have been resold, presumably to those who can change their plans at a moments notice...hardly likely to be those who need to get holidays from work agreed well in advance...

ian is right, the only way to understsnd the level of this problem (and indeed if there is one...) is to get a report from the clubs booking system.....over to you, CC. 

replied on 27/07/2016 19:48

Posted on 27/07/2016 19:48

If pitches are getting filled, which it seems to me they are then as far as I am concerned it is not a problem

Cornersteady replied on 27/07/2016 19:52

Posted on 27/07/2016 19:52

I think the club would act if there was a problem, this system has been in place a significant number of years, and as along as pitches are sold does it matter? If people need to book holidays well in advance then that is what they have to do rather than leaving it late then complain about no pitches being available

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook