Non Members

I'm guessing that you've just booked a certain site as a non-member but it might be better if you direct your question to Head Office as members of this forum can't really answer your question.

'The Club' are showing sites full yet pitches are available to non club members?

Are they? I am not aware of this. How did you discover such a fact~?

can anybody enlighten me as to why 'The Club' are showing sites full yet pitches are available to non club members?

Yes what do you mean?

That sites are full but if you are a non member then you can get a pitch on that full site? That pitches are held back for non members?

or that sites are full but non members can pitches at another club site

or the fact that non members are pitching in those full sites, booking in the normal way before they are full? 

We know that sites showing full on the website often have a space or two vacant for whatever reason.

Non-members will be booking by phone with the call centre, or the site warden, so it’s possible those folk will have access to different availability than that shown on the website.

JwJ's right that, as mere grass roots members, we can only guess.

Having read a post on faceache, It would appear that a club member, having been unable to book online as a member, has booked online as a non-member and then telephoned the site to explain so that the warden can adjust the booking.  A following post queries whether or not a non-member can actually book online without a membership number with which to log in.

It looks as if I was wrong and non-members can now book on line.

I've just logged out and tried it and the system asks for name, address, contact details and advises of the extra £12 p/n.

I have just tried to book a site that shows full as a non member and it will not accept it,

which means the site and info in question must have had pitches for the dates needed,

If a site shows full on line the call centre will advise the same 

I think, if the post is true on Facetwitt (the FB post not yours Jill), that there must have been a cancellation between one try and the other?

Otherwise yes there is a cause for concern?

It is concerning that there are members waiting for pitches to be available at certain sites yet non members can 'jump in' and take the availability😭

We don’t know that is the case, Stewie, as the reports are hearsay.

Have you contacted the club yet, as Jill recommended, in order to establish the facts?