Membership Cards and Sites Directories

obbernockle replied on 29/10/2022 18:19

Posted on 29/10/2022 18:19

I have heard rumours but seen nothing in writing.

1. If we decide to remain members, will we continue to receive a plastic credit card style membership card, or will we be forced to download use a phone app?

2. Is the Sites Directory being republished as a paper book, or is this another obligatory phone app?

birdseye replied on 17/05/2023 22:32

Posted on 29/10/2022 19:44 by DavidKlyne

My understanding is that members will be able to opt out of receiving the printed site directory so I suppose it depends on how many member do that as that would surely influence the future direction. But whichever way it goes I imagine the cessation of producing a printed version of the Site Directory is some years ahead?

As to membership cards are they really necessary? Given that most will be paying prior to arriving on site and the Club have our vehicle registration number do they really need to be checked? Having said that I prefer the card rather than the on phone version.

David

Posted on 17/05/2023 22:32

I have just requested cards as we all do not have the latest Gismos.  The old Nokia I have for an emergency does not do "apps" whatever those are! Also, I caravan for the peace I find out walking in the hills, no phone needed.  

I believe the club assumes too much!

SteveL replied on 18/05/2023 07:17

Posted on 18/05/2023 07:17

Unless there has been some change I have missed, there is no need to request membership cards, they will be sent automatically. Although you can opt out of receiving the site directory in communication preferences. However, perhaps that will be an option in the future, given 88% of the population own one and even 78% of over 55’s.

KjellNN replied on 23/05/2023 11:10

Posted on 23/05/2023 11:10

Our membership renews on 1st June, not far away now, but no new cards have been received as yet.

CLs may well expect to see a  current card, so I have downloaded a digital one just in case.    Also for use on any money saving offers while we are away.

I thought new cards would be sent out well ahead, certainly CCC send theirs at least a month ahead.

SteveL replied on 28/05/2023 21:32

Posted on 28/05/2023 21:23 by KjellNN

Still no new cards received, do we actually have to request them?

Posted on 28/05/2023 21:32

No idea on that, ours renewed in January and we were sent cards along with a letter saying they would be taking the direct debit of X pounds. Surely even if they are not sending out cards they have to inform you of that, particularly if there has been an increase since last time.

KjellNN replied on 29/05/2023 00:34

Posted on 29/05/2023 00:34

We have not had anything at all from the  Club, we do always pay by DD, members since 1998.

There is however a new card showing in my profile.

 

wellum1959 replied on 29/05/2023 08:31

Posted on 28/05/2023 21:23 by KjellNN

Still no new cards received, do we actually have to request them?

Posted on 29/05/2023 08:31

Yes you do. 

I've just recently renewed by credit card and in the reminder letter where the card would have been stuck was the following info.

Membership Cards have gone digital

'Inspired by member feedback and supporting the Club on its journey of acting responsibly to protect the environment and the great outdoors for future generations.

You can still order a physical membership card free of charge at  camc.com/cardrequest

or by phoning 01342 336776'

nelliethehooker replied on 29/05/2023 22:01

Posted on 29/05/2023 22:01

I contacted the club in March with regard to my card showing a finishing date of Dec 2022 in my Google Wallet but the correct date in the club's app. The last correspondence from the club with regard to an upgrade to sort out the issue was in mid April, but just checked tonight and nothing has changed! Now why didn't that surprise me!!

watto64 replied on 31/05/2023 06:58

Posted on 31/05/2023 06:58

We recieved an email saying renewal was due 31st May and membership cards had gone digital, but we can request a physical card from 1st June by contacting them, so that will be the 10min 'we value your call but we are busy ignoring other members right now - please hold or go online' phone call. There is an online process. 

The increasingly faceless steps of club membership.

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