Dynamic pricing to be introduced

replied on 09/02/2023 14:34

Posted on 09/02/2023 14:34


Apparently dynamic pricing is to be rolled out to all UK campsites during 2023.

Which means that those that book up to a year ahead will be able to take advantage of the lowest prices.

Those who for whatever reason cannot commit to booking so far in advance will be penalised if they wish to book closer to the time of travel because apparently the higher the popularity of a campsite and the closer to the time of arrival the booking is made, the higher the price may be.

As with all the changes that have happened during the last 6 months, where were any or more importantly ALL the members consulted and balloted regarding these changes?

Many older members (like ourselves) cannot commit to long term bookings due to medical considerations, appointments that may arise because of these etc; we have previously just set off when able on a ‘tour’ and then by way of the (what was) late availability checker booked ‘on the fly.’


We have already been penalised with the 21 day non-returnable deposit system which really could have been much fairer reduced to 7 days. 

I used to fiercely defend the CAMC as a great organisation to be a member of but this latest move has been the nail in the coffin for us personally.

Cornersteady replied on 11/03/2023 09:38

Posted on 11/03/2023 09:38

There are appear to be this idea that what is posted about on CT somehow is representative of the membership in general, I think that is just nonsense really.

'We' are a very small part of the membership, what was the latest figures for bookings made this since the new system was introduced? From recall it was 150,000, then 250,000 now a million, so for a lot of members there are simply no problems

TP I've mentioned before and while the club responds with some good PR speak (that is replicated on all social media on bad reviews) it's not really bothered, it will simply look at bookings, income, and if they're looking good then social media can safely be ignored.

Loss of membership? where is that substantiated? There has always been in my time CT the 'I'm voting with my wheels' posts and sometimes this happens and sometimes (more often) not, but these cannot be taken as anything but posts?

Has there been any official stats been given anywhere, I can't recall any but would welcome being pointed in the right direction, did the last AGM mention it?

 

Tinwheeler replied on 11/03/2023 09:51

Posted on 11/03/2023 09:13 by brue

I think, reading posts on CT that many of us do vote but changes probably take more than votes? Trust Pilot indicates many of the problems. Loss of membership, bookings, complaints and concerns raised on platforms like CT and FB have worth and need consideration  too.

 

 

 

Posted on 11/03/2023 09:51

Maybe some do vote, Brue, but I get the impression the poster I responded to is not fully aware of CAMC's governance and sees it as a 'them' and 'us' situation. Votes surely count but need to be in sufficient numbers to get the message across, as applies in any organisation.

Cornersteady replied on 11/03/2023 09:53

Posted on 11/03/2023 09:53

Whilst there were comments on social media by some unhappy and frustrated members and also by a few rather rude and unkind people, that the system was impossible to use and
didn’t do any of the things it is designed to achieve, these were untrue.

AGM minutes 2022

PS I'm not saying this is true of course and there are still problems but it may/perhaps give an idea of the official view? 

Rocky 2 buckets replied on 11/03/2023 10:01

Posted on 11/03/2023 09:38 by Cornersteady

There are appear to be this idea that what is posted about on CT somehow is representative of the membership in general, I think that is just nonsense really.

'We' are a very small part of the membership, what was the latest figures for bookings made this since the new system was introduced? From recall it was 150,000, then 250,000 now a million, so for a lot of members there are simply no problems

TP I've mentioned before and while the club responds with some good PR speak (that is replicated on all social media on bad reviews) it's not really bothered, it will simply look at bookings, income, and if they're looking good then social media can safely be ignored.

Loss of membership? where is that substantiated? There has always been in my time CT the 'I'm voting with my wheels' posts and sometimes this happens and sometimes (more often) not, but these cannot be taken as anything but posts?

Has there been any official stats been given anywhere, I can't recall any but would welcome being pointed in the right direction, did the last AGM mention it?

 

Posted on 11/03/2023 10:01

Pukka post MrC๐Ÿ‘๐Ÿป, some hard yet accurate truths. Most(I’ve read & seen the results) folk who go down the ‘I’m leaving’ route actually just stop posting for a few weeks but continue their membership. What is posted on here is mainly by a small minority, mainly the die hard CAMC supporters who weather all storms. The CAMC staff support TP purely because the audience is huge both actual & potential. I and a few others have let our membership slide but as I read it-it isn’t any new systems that prompted the decisions it’s purely right now CAMC isn’t such a good fit๐Ÿ‘๐Ÿป๐Ÿ˜Š

Rocky 2 buckets replied on 11/03/2023 10:08

Posted on 11/03/2023 09:53 by Cornersteady

Whilst there were comments on social media by some unhappy and frustrated members and also by a few rather rude and unkind people, that the system was impossible to use and
didnโ€™t do any of the things it is designed to achieve, these were untrue.

AGM minutes 2022

PS I'm not saying this is true of course and there are still problems but it may/perhaps give an idea of the official view? 

Posted on 11/03/2023 10:08

There is no room nor should there be at the table for anyone who attacks either staff generally or individually. Verbal abuse is a reflection of the person & quite frankly they should not be welcomed as members nor tolerated in decent company. No one comes to work to be attacked. Lack of anger management is a prime example of personality issues.

brue replied on 11/03/2023 10:16

Posted on 11/03/2023 09:51 by Tinwheeler

Maybe some do vote, Brue, but I get the impression the poster I responded to is not fully aware of CAMC's governance and sees it as a 'them' and 'us' situation. Votes surely count but need to be in sufficient numbers to get the message across, as applies in any organisation.

Posted on 11/03/2023 10:16

I got the impression the poster concerned was questioning the raised prices and the lack of "club" sentiments in the organisation. They maybe well aware of the club operations if they feel things have changed. Luckily voices can be heard on here and hopefully not dismissed or disregarded. I've noticed a lot of new people raising comments on CT which is good, they have a voice and a desire to express themselves. smile

Tinwheeler replied on 11/03/2023 10:39

Posted on 11/03/2023 10:16 by brue

I got the impression the poster concerned was questioning the raised prices and the lack of "club" sentiments in the organisation. They maybe well aware of the club operations if they feel things have changed. Luckily voices can be heard on here and hopefully not dismissed or disregarded. I've noticed a lot of new people raising comments on CT which is good, they have a voice and a desire to express themselves. smile

Posted on 11/03/2023 10:39

In part, we are saying the same thing but not totally.

As to new voices on CT, wouldn't it be nice if they were encouraged to stick around? CAMC could help in that direction by having a bigger presence on CT which is, after all, part of its own website.

brue replied on 11/03/2023 10:52

Posted on 11/03/2023 10:39 by Tinwheeler

In part, we are saying the same thing but not totally.

As to new voices on CT, wouldn't it be nice if they were encouraged to stick around? CAMC could help in that direction by having a bigger presence on CT which is after all, part of its own website.

Posted on 11/03/2023 10:52

Yes hopefully some will continue to get a sympathetic response on here especially regarding problems with the booking  system including "flexible pricing" and questions about the direction of the organisation. As CT is membership based many do get helpful responses from fellow members (and non members too.) Input from the club is missing but there are a lot of useful responses from contributors.

DavidKlyne replied on 11/03/2023 12:26

Posted on 11/03/2023 12:26

I think there are quite a few first time and occasional posters who have no interest in becoming a forum regular. We all lead different lives. Club Together is here for all, whether that be a single question or just expressing a view on Club policy. There are also those where CT is obviously part of their daily routine.

David 

cyberyacht replied on 11/03/2023 12:44

Posted on 11/03/2023 12:44

It is significant that many of the 'new' posters have come to complain about the various shortcomings of CAMC, adding to some of the disenchantment expressed by a number of the regulars. I never quite understand the rationale that Corners expounds suggesting that CT is 'not' reflective of the membership as a whole. Why should it be different?

It's certainly clear that the overall tenor od posts on here do reflect the somewhat adulatory and sycophantic letters that appear in the magazine. I wonder why that is?

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