IanH replied on 03/10/2016 19:01
Posted on 03/10/2016 19:01
I sent an email to the CC about 7 weeks ago with a query about the operation of one of their sites.
I was initially dismayed not to have had a response and sent a reminder.
Today I had a call from the regional manager for the site concerned. It seems that my email had 'gone astray' but he gave a very reasonable and helpful explanation for my questions.
I know that I'm not always the greatest supporter of the CC, but I was impressed by this response.
IanH