Club Site Wi-Fi

Has anyone else had trouble getting connected on club sites. Having just returned from our Easter jaunt to Burrs Country Park where we were unable to purchase an activation card. The warden said they had run out of £5 cards and could not sell us higher value ones. When asked why, he replied that the Club was in the process of finding a new provider, the last one evidently going bust. Is this true, and if so why we're we not told by the club. Any answers?