Booking System Suggestion

jgdlwd replied on 18/12/2021 09:29

Posted on 18/12/2021 09:29

Many feel the proposed deposit system is a case of the minority 'overbookers' Tail wagging the majority 'reasonable bookers' Dog, to the latter's disadvantage.
To help spread the booking load away from popular sites, why not have deposits for popular sites only.The club has the data to identify these. 'Deposit Required' could be flagged on the website.
Those members who dislike paying a deposit would then have choice. There are already various categories of main site eg those with reduced midweek pricing.
Of course the Club would lose cashflow advantage , ie for advance annual bookings of 60 nights @ say 30 pn, deposits would be, @20%, 360 pa...quite an advantage!
Has this approach already been discussed and disregarded?

replied on 18/12/2021 13:05

Posted on 18/12/2021 13:05

The user and all related content has been Deleted User

replied on 18/12/2021 13:09

Posted on 18/12/2021 11:42 by JVB66

It seems from conversations  that once the staycationers resume their overseas trips?  and the quite a few it seems, that will no longer need to pay Β£54 to use another organisation that requires deposits ,there will be space at any time on all sites?surprised

Posted on 18/12/2021 13:09

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Tinwheeler replied on 18/12/2021 13:16

Posted on 18/12/2021 13:05 by

The responses to your suggestion have been totally predicable and since this organization seems wedded to a "one size fits all" approach to managing its sites I think there is little chance of it being given any consideration.

When I first joined the Caravan Club pre internet, bookings were postal and did require a deposit (Β£5 I think) but the site guide did carry advice as to whether booking was essential, advised or even not required.  Now we have moved onto a situation where due to the ease of internet booking  its regarded as all but compulsory in spite of often being unnecessary .

 

Posted on 18/12/2021 13:16

You can’t turn the block back, David. Things have changed a lot since way back then and not just due to ease of online booking.

"Totally predictable" - Yep, sure isπŸ˜‚πŸ˜‚πŸ˜‚

replied on 18/12/2021 13:55

Posted on 18/12/2021 13:16 by Tinwheeler

You can’t turn the block back, David. Things have changed a lot since way back then and not just due to ease of online booking.

"Totally predictable" - Yep, sure isπŸ˜‚πŸ˜‚πŸ˜‚

Posted on 18/12/2021 13:55

The user and all related content has been Deleted User

DavidKlyne replied on 18/12/2021 15:38

Posted on 18/12/2021 15:38

At least a "one size fits all" is easy to understand? As TW mentioned up thread the new system is a done deal and it is very unlikely the the Club will want to change anything until it has been up and running for a while. It does seem that the new system appears to be easy to use and easy to understand. I am not sure how you would differentiate between what is a busy site where deposits would be taken or and those sites where no deposit would be needed? Nearly all sites are equally busy at certain times of year, BH, School Holidays etc. I am sure the OP is not suggesting that deposits on some sites would only be taken at certain times of year? In the light of that the list of sites which fit his criterion would in fact be very small?

David

Cornersteady replied on 18/12/2021 17:23

Posted on 18/12/2021 17:23

I did say on the other thread that sooner or later someone would  bring up issues (as is their right of course) with the new system but I did rather expect that to happen when it was actually up and running?

davetommo replied on 18/12/2021 19:09

Posted on 18/12/2021 11:42 by JVB66

It seems from conversations  that once the staycationers resume their overseas trips?  and the quite a few it seems, that will no longer need to pay Β£54 to use another organisation that requires deposits ,there will be space at any time on all sites?surprised

Posted on 18/12/2021 19:09

Just got my renewal notice today and membership is now £56

eribaMotters replied on 18/12/2021 19:32

Posted on 18/12/2021 19:32

For the record, I'm not totally in favour of club sites. I think they look like manicured car parks and over priced, vans packed tightly at the detriment of your enjoyment of space.I'm a narrow minded, approaching senior age old fart. BUT.

For any system to work it has to be simple. As soon as you add questionable variables such as prime sites [at what times] you are on to a looser.

I cannot figure out what the trouble is with paying a deposit. If you book a holiday with a travel agent you pay one. In the wider world if you order goods specific to you then a deposit is required. With the club you have a get out clause if you change your mind before the date, so it's fair and reasonable. 

 

Colin

nelliethehooker replied on 18/12/2021 20:26

Posted on 18/12/2021 20:26

So basically you are suggesting a double tier booking system to appease 100's of thousands of members that continue to believe the myth of block bookers taking all of the availability from the current no deposit booking scheme.

Compass, it is no longer a myth that there are block bookers, it was admitted by Ro that one of the main reason for returning to a deposit system was precisely because of them.

compass362 replied on 18/12/2021 21:35

Posted on 18/12/2021 20:26 by nelliethehooker

So basically you are suggesting a double tier booking system to appease 100's of thousands of members that continue to believe the myth of block bookers taking all of the availability from the current no deposit booking scheme.

Compass, it is no longer a myth that there are block bookers, it was admitted by Ro that one of the main reason for returning to a deposit system was precisely because of them.

Posted on 18/12/2021 21:35

If I remember correctly at least two members actually worked out the number of cancelled bookings within the 72 hour cut off point  in the figures given by the club in the main tread that DK started on the new booking system. 

Of those apportioned to be supposedly cancelled by said block bookers the numbers were miniscule to the whole year's total booking figures of the club. 

Block booking was accountable for a mere drop in the ocean of total bookings the club takes every year, that was cancelled within the T&Cs laid down by the club itself.

I'm sure if within the new booking T&Cs loopholes are found to facilitate cancellations/alterations of dates , which will benefit the booker with deposits being refunded or constantly moved to other future bookings without penalty, they would be used to that advantage.

We all await the outcome. 

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