A member for over 9 years? You're in for a treat!

Not Used Name replied on 20/05/2017 19:16

Posted on 20/05/2017 19:16

My wife and I have been members of the C&C Club for 10 years, and in acknowledgement of this fact the Director General, Mr Lomas, sent me a piece of plastic which measures less than five inches by less than 3 inches: a horrid little sticker with the club logo and the legend “10 years membership” printed on it.  I guess I’m supposed to display it on my windscreen.
With this enclosure is a brief letter in which Mr L. assures me that “we really appreciate your loyalty.”
Pathetic.  Surely the Club can do better than this to show appreciation for the loyalty of its members.  I would have thought that a £10 voucher for a night’s stay at one of the Club’s sites would be a more suitable and meaningful reward.  However, if he’s are not feeling that generous, I suggest that Mr Lomas just lets the tenth anniversaries pass unacknowledged.
I can’t wait to see what he’s going to send me in ten years time!
Sorry to be so grumpy, but really! A sticker?
Cheers,
Steve.

JayEss replied on 21/05/2017 10:09

Posted on 21/05/2017 10:09

The vouchers can only be used against membership fee or as payment on site so they are a loss of potential revenue rather than an actual loss of real money. I think they could hand out a voucher but maybe not for ten years. 

The stickers are a bit silly. I'd never put one in my window and it would be joining the car stickers in my bin. 

SteveL replied on 21/05/2017 22:19

Posted on 21/05/2017 10:09 by JayEss

The vouchers can only be used against membership fee or as payment on site so they are a loss of potential revenue rather than an actual loss of real money. I think they could hand out a voucher but maybe not for ten years. 

The stickers are a bit silly. I'd never put one in my window and it would be joining the car stickers in my bin. 

Posted on 21/05/2017 22:19

I didn't know they could be used against membership fee instead of site nights. However, either way they do result in a loss of real money, as you just hand over the voucher rather than it coming off your credit card. Also folk tend to utilise them at peak, we certainly did, so the loss is maximised. 

As an example we went to Baltic Wharf for the Balloon festival last August, we had three site night vouchers, which saved us £90. If these had been in house (loyalty gifts) rather than funded by the credit card scheme, that would have resulted in a net loss. We would still have gone without the vouchers, just paid more for the privilege.

Cornersteady replied on 22/05/2017 11:35

Posted on 21/05/2017 09:56 by tigerfish

HD, neither am I, decision made.   Have you noticed though that nearly every post still refers to the CC and not that new thing?  

Any way Cheers!

TF

Posted on 22/05/2017 11:35

Nothing in that at all, happens whenever something familiar is replaced. The local pub down here is still know to us old timers by its old name when we arrange to meet there, and its name was changed 5 years ago. The drinks are the same, and as long as we keep going there the landlord doesn't mind. I still call a marathon bar a marathon bar. 

If you're happy with a product why stop using it just because it has changed it's name?

JayEss replied on 22/05/2017 11:48

Posted on 21/05/2017 22:19 by SteveL

I didn't know they could be used against membership fee instead of site nights. However, either way they do result in a loss of real money, as you just hand over the voucher rather than it coming off your credit card. Also folk tend to utilise them at peak, we certainly did, so the loss is maximised. 

As an example we went to Baltic Wharf for the Balloon festival last August, we had three site night vouchers, which saved us £90. If these had been in house (loyalty gifts) rather than funded by the credit card scheme, that would have resulted in a net loss. We would still have gone without the vouchers, just paid more for the privilege.

Posted on 22/05/2017 11:48

The club loses potential revenue but in real cost it loses little more than running costs. 

The actual cost to the club is not much. The potential loss is more. 

I still think they could afford to give longstanding members a £10 voucher. It's hard to put a value on good will but it really works. 

I won't be getting a long service sticker because I'm back to square one since my account had to be reset (IT failure) and I'm not hanging around much longer but for those that have paid subs for 20 years I don't think a tenner back is unreasonable. 

If they can afford a rebrand they can afford to reward members who are potentially their greatest advertising asset 

SteveL replied on 22/05/2017 13:19

Posted on 22/05/2017 13:19

If they can afford a rebrand they can afford to reward members who are potentially their greatest advertising asset

I am not sure a £10 voucher, or even the odd site night voucher would make me any more, or less, likely to recommend the CAMC to a friend. Similarly getting one every 10 years or so is hardly a big selling point. To make them effective you need to be able to dish them with the frequency that was possible with the credit card scheme. Sadly those days are long gone.☹️

eurortraveller replied on 22/05/2017 14:00

Posted on 22/05/2017 14:00

When  I am 82 I will get free membership. Dunno what I will do with it it by then ! 

JayEss replied on 22/05/2017 17:39

Posted on 22/05/2017 17:39

It's actually fairly easy to rack up £10 vouchers if you have friends who are members wink

You won't ever get a sticker though 

tigerfish replied on 24/05/2017 00:39

Posted on 24/05/2017 00:39

Cornersteady & HD.  I fully accept what you are saying, & indeed I would add that we still refer to our SEBO as a Hoover.

But I'm afraid that you are missing my point. I object strongly as a long term and previously very supportive member, that I was never consulted about such a major change!  At the end of the day, its no big deal.

The CC in all its wisdom decided that its older members were of no account, and did not need to be consulted about such a major change. Thats ok, thats their privilege.  My freedom  is to say, "OK CC if that's  a reflection of your attitude towards older members, then its time that I said goodbye!"

Thats it!  Iv'e not much longer to enjoy our way of life but thats how it goes. In a perfect world I would have wanted it to be with the CC, but it seems that my days have been discarded !

See you around!

TF

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