Recent visit not up to standard

Our first trip to Moreton after the winter break was much anticipated. The weather was cold but dry and we enjoyed our trips out on the buses and trains. However, throughout our stay my wife had constant problems with the West Side Toilet Block heating levels. Despite efforts from the wardens, and even a plumber attending on the Monday, the female block remained stubbornly cold. Even the laundry room and dishwashing areas were without heat. The other annoyance, outwith control of the Club, was the local farmer's 2 bird scarers going off intermittently and loudly from 06.30 in the morning. This somewhat spoilt the stay and is not what I expect of a five star site.