Needs bringing up to date!

Decided to visit last week of November 2019 as we have stayed here in the past, although only during summer months. Oh what a (disappointing) difference! We were informed on arrival, that only one facilities block was open due to it 'being quieter', (although we thought the site got considerably busier during our stay due to the weekend Christmas light switch on), so suitable locations for our outfit were limited. The pitches in the area of the available facilities were in dire need of basic maintenance, i.e. just to make them generally visible. It wasn't just an issue of recent leaf cover of the gravel hardstandings, as there were several layers & the only indication of the useable area was the pitch marker. The narrow access roads in that area also meant that we had no choice but to drive onto grassed areas in order to manoeuver, as,it was visibly obvious, many others had also had to do, adding to the mud in the process. The gravel areas are now so compacted with use that they were holding water. We saw no obvious attempts at basic maintenance of the pitches during our stay. Overall the site needs bringing up to date, especially as it is a popular location. A massive improvement, in keeping with the sites' 'open all year' tag, would be the installation of 'All weather' pitches, a facility that more & more 'savvy' open year round private sites are introducing. I, for one, would be more than willing to pay a premium fee for such facilities. Recent reviews must be taken seriously and the Club should get their act together to bring this popular site up to date & improve standards.