Web Site Failure for Rally Searches

brue replied on 08/05/2017 20:17

Posted on 08/05/2017 20:17

I have been trying to search for rallies on line in the membership section. I can't search by location and now find the date search isn't working either. frown My search dates keep sticking on 5/8/17 even though this is not a date I entered. Is this just me or is there a problem for other users too?

Bakers2 replied on 08/05/2017 20:30

Posted on 08/05/2017 20:30

I've tried to search rallies but been so frustrated I gave up and we now have the incomplete booklet. Both most unsatisfactory.

I couldn't tell you what my searches were, what I was aiming at was having a look at all rallies on offer, this is the first time since being members, that holidays can be taken wherever, whenever and for a long as we fancied so I was looking for ideas.

When I discovered you could have a booklet, thanks to CT, I ordered it and then learnt that some rally groups hadn't been included.

Sadly I lost real interest and still haven't tried a rally.

The club really does need to make it simpler if they want to encourage rallying. 

Boff replied on 08/05/2017 21:56

Posted on 08/05/2017 21:56

The rally search seems to maintain the high standards we have to come   to expect from the cmc IT.  I have had similar issues and I think that the date is significant, 8/5/17 is the 8 th May 2017, in American notation i.e. today.  I had the same problem when I searched for 4 April it kept defaulting to 4 of Jan which was the day, I was searching on.  Naturally I reported the issue. 

To be fair to the cmc, they can only include the information supplied by the centre's and to be fair to the centre's they are run by unpaid volunteers. 

Bakers2 replied on 08/05/2017 22:05

Posted on 08/05/2017 22:05

Brue I have taken the liberty of reporting your post with the following comment

This issue needs to be passed to IT for action please. Maybe a comment about it being forwarded and proposed action could be added to the thread in due course please?

brue replied on 09/05/2017 12:17

Posted on 09/05/2017 12:17

Tried again today, could only get 5/9/17 as a start date when advancing the months. The rally searches worked extremely well on the old system, not the fault of centres themselves. This is a really bad Club IT fault.

At present the only way to find rallies is via very lengthy searches using each centre's web site. I have a rally book for my own centre membership, (lapsing this month) I'm on a waiting list for a summer rally. Not likely to get a place. frown

No comment from the club yet?

Bakers2 replied on 09/05/2017 12:59

Posted on 09/05/2017 12:59

Brue it appears not 😔. I've not had acknowledgement of the report, but that's not unusual. It's only lunchtime, maybe by close of play 😉?

Boff replied on 11/05/2017 12:06

Posted on 11/05/2017 12:06

To be honest.  You might be better off putting at post asking if anyone knows of rallies, in area x and during dates Y. 

brue replied on 11/05/2017 12:41

Posted on 11/05/2017 12:41

Thanks Boff, I'm going to trawl through a few centres in the south/southwest as it's getting late and I'll probably need a few spares. I've got a couple of possible places, usually I remember where some of the regular rallies are but it would be nice to discover others. I will ask on here if I come unstuck again, thanks for the help, much appreciated. (West Bay was one of them, if anyone knows the dates/centre?) smile

Kimberley replied on 11/05/2017 15:29

Posted on 11/05/2017 15:29

Good afternoon brue,

 

Thank you for your enquiry.

 

I have just searched for Center Rallies from May to September and found results.

 https://www.caravanclub.co.uk/whats-on/events/

 

From the link above, under " search whats on " select centre events & rallies by clicking onto this, it is next to Club Rallies,  then add search dates, example I used May to September, then to the right, select "centre events" then  select " Find Rallies".

I will keep an eye on this thread, to see if you have also found results.

 With kind regards.

Kimberley.

 

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