Posted on 28/06/2017 18:55
Hi I'm new to this but hopefully someone may be able to help me. I have Autosat2 from Cryostop which has stopped working, does anyone know who may be able to repair it for me. It's on a 2004 motorhome so I'm assuming it's about that age, but I assume it's worth repairing. Any ideas please
Deb.
Posted on 28/06/2017 19:12
Hi Deb,
My brother in-law has a different make that became faulty and the manufacturers repaired it for him, obviously at a cost.
I believe yours is made in Germany, if you check this link http://www.crystop.co.uk/ there is an email address at the bottom of the page. They may be able to advise you of an approved repairer.
I hope this is helpful.
Posted on 28/06/2017 19:40 by Paulanddebs1471Thanks for the link I've emailed them, wait and see if they have the right answers for me.
Thanks
Deb
Posted on 29/06/2017 00:11
Deb
When you say it has stopped working do you mean that the dish no longer opens and searches for a signal? Or does it open but won't lock onto a satellite? If it's the latter it might just be a case of a software update. I have a Mecatronic Dish which suddenly one day would not lock onto any satellite. I have just had a letter from Road Pro telling me they are awaiting a software patch from Italy.
David
Paulanddebs1471
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