Use of cookies

3.1 A cookie is a small file of letters and numbers. When you visit our website cookies get stored on the computer or mobile device you are using, and we are able to access cookies stored from your previous visits. Cookies distinguish your computer or mobile device from others that are used to visit our website.

3.2 Our website and our apps also use other technologies that do similar things to cookies. For example, the website uses pixel trackers and local storage and our apps use activity tracking.

3.3 In this policy we use ‘cookies’ to refer to cookies and those similar technologies.

 

4.1 Cookies allow different features of our website and apps to work. They also allow us to analyse how people use our website and apps to provide more tailored marketing.

4.2 We use the following categories of cookies on our website:

4.2.1 Strictly Necessary: These cookies are strictly necessary to enable us to provide services you have requested, including access to our website. For example, they enable you to make bookings via the website, and login to the member area. They also help keep the website secure.

4.2.2 Functional: These cookies allow our website to remember choices you make and tailor the website to provide enhanced features and content for you. They may be set by us or by third-party providers whose services we have added to our pages. Without these cookies, our website cannot remember choices you've previously made or personalise your browsing experience. 

4.2.3 Analytics and Optimisation: These cookies collect information about how you use our website. They allow us to count visits and traffic sources so we can measure and improve the performance of our site. All the information these cookies collect is aggregated so we do not use it to learn about your individual use of the website. These cookies help us learn how our website is performing so we can make improvements and enhance your browsing experience.

4.2.4 Marketing: These cookies are used to tailor marketing to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the marketing campaign. They remember that you have visited a website and this information may be shared with other organisations such as advertisers. These cookies can track your visits to other websites. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.

You can find more information about the individual cookies we use and the purpose of those cookies in section 11.

4.3 We use similar technologies to cookies on our apps and this is used to anonymously collect data about activities in order to help improve the way the apps function. 

 

5.1 When you visit our website some of the cookies are stored or accessed on your device by third parties (third party cookies). 

5.2 No third party cookies are set on our apps but when accessing certain functions, such as viewing your previous bookings on the CAMC site booking app, you will be taken to our website where third party cookies will be present.

5.3 When you use the cookie management feature on our website to allow or reject functional, marketing or analytics cookies your choices will apply to any third party cookies which are included in those categories as well.

5.4 Examples of third party cookies include:

5.4.1 YouTube cookies: we sometimes embed video content from websites such as YouTube. As a result, when you visit a page with content embedded from YouTube, you may be presented with cookies from YouTube.

5.4.2 Advertising network cookies: our website carries adverts which are served by different advertising networks. Those networks set cookies when you visit those pages of the website.

5.5 The list of website cookies at the bottom of this policy shows which cookies are third party cookies, who provides them, and the purpose of the cookies.

On our Website

6.1 The only cookies we use automatically are strictly necessary cookies. 

6.2 We will only use functional, marketing, or analytics and optimisation cookies if you consent by selecting them via the cookie management feature on our website.

6.3 You can change your cookie preferences at any time by using the cookie management feature on our website. You may need to reload the page you are viewing for your new preferences to apply.

6.4 You can also delete cookies through your browser, and most browsers have settings that you can use to manage cookies.

In our apps

6.5 By installing our apps you consent to us using functional, analytics and optimisation, and marketing cookies in the apps. You can delete those cookies and withdraw consent by uninstalling the apps.

6.6 When using our apps you can amend your push notification and geolocation service settings on your mobile device. Also, when using the CAMC Magazine app, you can turn off the tracking of anonymous usage data by Google Analytics that is collected to help improve the app.

 

7.1 Some cookies, known as ‘session cookies’ only last until you close your web browser. Other cookies, known as ‘persistent cookies’ are saved for longer so that they continue between different browsing sessions. You can delete persistent cookies by using the settings in your web browser.

8.1 When you visit our website or apps we automatically collect technical information such as:

• the internet protocol (IP) address you are using
• the browser type and version
• time zone setting and location
• browser plug-in types and versions
• operating system and platform
• app version (where applicable)
• language settings
• the date and time you accessed our digital services

8.2 We use this information to analyse and improve the performance of our website and apps and understand the geographic location of our users, keep our digital services secure and make sure that our content displays properly on your device.

8.3 Below are some examples of when anonymous activity data is collected by Google Analytics while using our apps.  This data is collected when you:

8.3.1 CAMC Magazine app: 

• login into your account 
• purchase an issue of a magazine
• resize text 
• change your notification settings
• toggle night mode on or off
• cancel an edition download 
• experience a failed download 
• perform a search
• click a promotional banner

8.3.2 CAMC site booking app: 

• register on the app 
• browse as a guest
• add a joint member or family member when registering 
• pay by direct debit or pay by card when registering
• select items from promotional carousels 
• use the ‘My Cards’ feature 
• make UK and overseas site bookings 

8.4 You can find out more about how we use your personal data by reading our Privacy Policy.

We will amend this Use of Cookies policy from time to time to ensure it remains up to date and reflects how we use cookies and similar technologies as well as any new legal requirements. Please visit our website to keep up to date with any changes as the current version of this policy will always be posted on our website.

Version no.	Description of change	Date published
2.0	Major update to original policy	25 November 2015
2.1	Section 1 updated to include "digital channels" and clarify the meaning of digital services.	21 January 2016
2.2	Update to list of cookies in section 3.7	30 March 2016
2.3	Update to list of cookies in section 3.7	26 April 2016
3.0	Facebook Conversion and Remarketing cookies	22 June 2016
3.1	Section 3.8 updated to include HotJar session cookie information	11 August 2016
4.0	Policy updated to incorporate new trading name	21 February 2017
4.1	Policy updated to make adjustments re trading name	22 February 2017
5.0	Policy updated in line with The Privacy and Electronic Communications Regulations and to reflect the new cookie management feature	28 July 2021
5.1	Policy updated to include additional information about mobile apps	9 June 2022

 

This Use of Cookies policy (Version 5.1) was last updated on 9 June 2022.