Avatar Tutorial?

When the new web site started in December 2016 many people lost their avatars and it might be related to the type of device being used. If you can say what your device is someone might be able to help.

Mine came over in the move 😆.  It doesn't matter which device I use it can see it. It doesn't now fill the entire square any more 😢.

It should be easy to add but this website likes to test our resourcefulness 😉

There still seem to be quite a few who can't get their profile picture to work. The important bit is to resize the photo to 500 pixels.

Brue not tried it myself.  I believe it said I had to have Adobe Flash player installed. Only got that on my laptop and rarely use it for CT. I'm happy with it is life's too short 😉

Mine transferred too, but is smaller than it was.  I hope you get some help to work out how to do it properly.

Yes ValDa yours seems smaller in a different way to mine. Most seem to be same as me 😉

Don't know if this is relevant, but did you click the save button once you'd entered your details, RosieR? You could also try clearing your cache, which may help. 

Using a laptop I tried to change my avatar during the 1st week in May & again yesterday.  As soon as I clicked on save button it disappeared. On each occasion avatar had changed when I viewed it in Edge in May & Firefox yesterday.  I have no idea why but have emailed CT manager asking if she could ask IT dept.

you definitely cant change an avatar using an IOS machine (attracting the younger explorers?) as it needs Flash.

i tried the other day on my old Windows box and, despite resizing the i age, it still failed.....dismally....

There are a group of people using the web site like Rosie in the OP who have the reduced avatar and no information has been produced recently how this can be solved. So i would suggest contacting the community manager for technical help.

I can change my avatar by reducing the photo size to 500 pixels before starting. After loading the photo to the  @change my photo@ section and finishing the procedure I clear my browser history.

@ this is what I get when I try to use inverted commas on here at the moment!!