An open letter to the Community Manager - reviews

So I will have to be very careful what words I use on CT ,incase I upset anyone 

every day is a school day 

Am I correct in saying I that there is no information online or anywhere in print that publicly lists the names of site staff or which sites they are based on. If this is true how can stating a site staff member at Site X is  rude be construed as bullying. 

If you identify a warden, Fred, then you have by vertue made a personal statement.

But by saying "Warden" you are identifying a role.

If that role is not being performed to standard, a member has every right to say so.

Fred the warden did this. Not allowed.

The warden did this. Is allowed.

If Fred is so insecure that a comment on a forum would push him over the edge, the club has already failed him, within Duty of Care, as not identifying him as unsuitable for the post!

their names are still displayed on the site, and of course if a review is about that site, they have in effect been targeted. 

The staff names are all on display at each site,so a reviewer has access to that plus each staff member has name badge on their "uniform" the annual published list of site with the staff names was withdrawn a few years ago ,and also the reason that unless advised ,they are not allowed to give "visitors" the name and pitch numbers of members on site

not quite, the rules have been made very clear by Ro, 

We always want people to be able to review a site they have stayed at with their honest opinion about the site and their experience. We will remove reviews if they contravene the guidelines i.e. are offensive to Club Staff as we have a duty of care or if they may potentially be libellous. However wherever possible the Club will try and post a response. We do also ask that reviews aren't complaints and that complaints are sent directly to the Club to investigate via our complaints and compliments procedure. We do get a lot of reviews that are just a complaint about staff and do not actually review the site. If complaints are sent via the right channels they will be investigated so leaving a review is not the best course of action.

as you can see no mention of names, just staff

I was replying to your point, it was Fred afterall.

Where? I dont see it.

All it says is dont be offensive.

"I thought the Warden misread a situation, and their manner towards myself was not upto the standard I would expect from a CMC site xxxxx, this cannot be the first occasion this warden has acted this way, I felt my stay compromised"

Cant see anything wrong with that ficticous account,  complies even if I named a specific site 

He left was head hunted by a big comercial organization as head of customer relations 

Yeah, Slate, Rock and Gravel company took him on!

Kept him well away from the public!

Could be, site staff need to be tough these days