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No News Yet on the New Booking System

DavidKlyne replied on 28/10/2021 12:06

DavidKlyne profile picture Moderator

DavidKlyne

Motorhomer from Buckinghamshire

Posted on 28/10/2021 12:06

I noticed in the latest magazine there is an article on potential changes to the site booking system. I am sure we had a similar article a couple of months ago? Although there seems a commitment to being able to book a pitch type they are less than clear on other changes such as deposits. Apparently they are still considering it and looking closely at member feedback, including Club Together!!! I suppose we should be encouraged that they are taking note of what is said on this forum? I could be wrong but there seems a sort on consensus on CT that probably its coming to the point where deposits might be the way forward, some more reluctant than others maybe? Obviously many would want to see the small print perhaps before accepting it as a way forward. A decision may well have been made but it seems that it could be a few more months before full details are made public.

David

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brue replied on 29/10/2021 09:58

brue profile picture Member

brue

Motorhomer
Posted on 29/10/2021 09:44 by joanie

 the club did a trial on a few sites about 4 or 5 years ago to choose your pitch when you book,  but for whatever reason it didn't take off.  I believe that folk who want a hard standing book a service pitch. 

Posted on 29/10/2021 09:58

Yes I think some do but the club are now offering pitch booking choices at Cayton and as I said, we recently booked a multisurface pitch at Tewkesbury. So are changes already taking place?

Cornersteady replied on 29/10/2021 10:00

Cornersteady profile picture Member

Cornersteady

Caravanner from Tyne & Wear
Posted on 29/10/2021 09:58 by brue

Yes I think some do but the club are now offering pitch booking choices at Cayton and as I said, we recently booked a multisurface pitch at Tewkesbury. So are changes already taking place?

Posted on 29/10/2021 10:00

And Broadway too.

Ernie S replied on 29/10/2021 10:00

Ernie S profile picture Member

Ernie S

Caravanner
Posted on 29/10/2021 09:25 by SteveL

But then they would loose the tourers like us. This year we have used 38 sites so far, mainly CAMC,  and normally have 20 or so bookings. If I couldn’t make them with this club, I would look elsewhere. Having said that, if deposits come in we are likely to use the other club more, as they are generally substantially cheaper.

Posted on 29/10/2021 10:00

The Club will have the data on percentage of bookings cancelled, time duration prior to cancellation, patterns across the year, geographical patterns, as well as the necessary membership demographics.

They'll be able to do scenario modelling which will show an optimum balance between site over-capacity and a suitable number of bookings which could be held by an individual across the whole system.

It wouldn't be perfect but it would address a number of the issues that are currently being discussed.

JVB66 replied on 29/10/2021 10:03

JVB66 profile picture Member

JVB66

Caravanner from Hertfordshire
Posted on 29/10/2021 10:00 by Ernie S

The Club will have the data on percentage of bookings cancelled, time duration prior to cancellation, patterns across the year, geographical patterns, as well as the necessary membership demographics.

They'll be able to do scenario modelling which will show an optimum balance between site over-capacity and a suitable number of bookings which could be held by an individual across the whole system.

It wouldn't be perfect but it would address a number of the issues that are currently being discussed.

Posted on 29/10/2021 10:03

If only the club would have that infocool

I think the site managers would not agree with thatsurprised

KjellNN replied on 29/10/2021 10:08

KjellNN profile picture Member

KjellNN

Caravanner

Posted on 29/10/2021 10:08

A 5 booking limit is unrealistic for those of us who tour, unless consecutive "joined up" bookings could count as 1.  Otherwise it would need to be at least 10, preferably more.  Impossible to put a tour together if you have to risk not being able to get a pitch on site number 6.

Since sites are under such pressure, I don't think some sort of charge for or limit on dogs would mean empty sites.  As a minimum, a charge of £1 per dog per night.  

I do not see that pitch surface booking has to be accompanied by deposits and draconian cancellation penalties.  As others have said, the USP of the Club is the ease of booking, amending and/or cancelling, remove that and many may decide to look elsewhere.

 

SteveL replied on 29/10/2021 10:10

SteveL profile picture Member

SteveL

Motorhomer from Nottinghamshire
Posted on 29/10/2021 09:53 by cyberyacht

The unwillingness to financially commit to bookings is concerning.

Posted on 29/10/2021 10:10

I haven't specifically seen that. It’s just if they introduce deposits they loose any edge they had. If they have got the issues of deposits to deal with many will look at other providers as well.

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