New Site Booking System

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 Morning

I think you'll find nellie that jv  meant that more staff migrate FROM the c&cc club to CAMC. Certainly so in my experience. 

JK

Yesterday we had posters berating others who in their opinion don't manage their finances well when paying by cash was mentioned even to the degree of disability being mentioned. Now today we have posters proudly stating to all and sundry how they do their spending and what cards do what. Is there a need to get all personal? I certainly don't want the world to know how I spend my hard earned.   I know we get thread drift and all that but not really anything to do with the discussion. 

The method of deposit payments will be announced in due course. Lush grass pitch anyone

JK

Well, it would be nice if he said what he meant, as that is not what he says in his first sentence.

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we use a lot of grass pitches in the mid season...THS sites, CL/CS etc and prefer them, if conditions are right.

The thing with grass pitches is their variance in ability to stand up to typical vanning 'treatment' especially as the season draws on.

If booking a long way ahead is to include the pre selection of a pitch type, then the CAMC must be confident (to the best of its ability) to be selling grass pitches at a time when they are fit for purpose.

with customers probably not being able to swap to a HS as these may well be fully booked, perhaps the selling season for grass pitches should be shortened slightly (with the website/app reflecting this) to ensure that (almost certainly) the product will be usable.

should the season end be warm and dry, then site managers can add stock back to the system on a week by week basis where these pitches could be picked up by late bookers in the way cancellations currently work.

managing the stock in the opposite way (being too optimistic about the validity of the product) might be a recipe for pitch shortages and 'bumping off' for those who've booked to be on grass.

part of the pitch price is the confidence that what you've booked will be available when you arrive. If the grass pitch is only likely to be a pound less than a HS then it's fair to say that the customers expectation of that pitch being delivered in a fit state if it appears on the booking system should be met.

I know we can't predict the weather but with the pitch type playing a more important role in sales/booking, the club needs to only be selling grass pitches when they are wholly confident that the customer will get what they've paid for.

JK

I think the discussion was really about why some might choose to pay on arrival because they wish to micro manage their finances. They perhaps don't realise they could be inconveniencing those who are happy the pay the day before arrival. If you get sufficient people deciding they wish to pay of arrival it rather negates the aims of the new system in having a faster through put of members arriving on site. I hope the Club set as the default position that the balance of fees will be taken from the same card used to pay for the deposit. The Club could always introduce a handling fee for fees paid at reception

David

“…Lush grass pitch anyone…..”

Have you got one of those ‘gert lush’ pitches me babber?

JK, you’ve been part of the thread drift whilst talking of your cones & potholes🤷🏻‍♂️, it could be said finances & payment tools are part of site booking but I struggle to link road cones & pot holes to be honest☹️

Since when has the ccc been This club  I would have said That club if I was talking about the ccc ,