Are we being unreasonable??

richardandros replied on 20/11/2023 16:10

Posted on 20/11/2023 16:10

Dependent upon the reaction I get, I may consider complaining to the Club so this isn't just a whinge on CT which will achieve nothing, I know.  As I have posted elsewhere, we are currently on the Bridlington site and had booked a serviced pitch.  We were there last year at the same time and had a really nice time - despite the weather!!

For those that don't know the site - it's in two halves - the 'original' bit with 83 pitches and the 'new' bit with 65. The new bit is usually closed during the quieter winter months - as it is this year.

We knew that work was due to be carried out during our stay due to having received notification in "before you travel" but weren't that bothered about a bit of noise and disruption - especially as daylight hours are relatively short at the moment.  However, when we arrived, we were told that the work was to take place on the serviced pitches in the open (old) part of the site and therefore we were being moved to the 'closed' part of the site.

The photographs show what we had to look at!

Whilst I accept that in the past I have been critical of some club sites being crowded with everyone packed in like sardines - but this is the other extremeundecided

I also appreciate that some might say that it doesn't matter - it's just somewhere to sleep - but since we are both now less mobile than we once were, we do stay on site perhaps more than some and it's nice to be able to have a chat and socialise with other members. Not a lot of chance of that here!

Two things stand out - one is that since the work was clearly planned in advance and it was known to affect serviced pitches - why couldn't we have been told beforehand exactly what the situation was going to be.  We probably wouldn't have gone!

Secondly - and I'm genuinely not bothered about the money - an apology when we arrived and a small gesture (free night for example) would have gone some way towards maintaining good customer relations.  As Ros says, if we had booked a hotel room with a sea view and been told that those rooms were being redecorated and offered one with a view of the car park wall, we may well have walked out.

It's just left a bit of a sour taste in our mouths.  I think we - and the others affected agree with me - have all been treated appallingly - but what do you think? Is it just ussmile

 

 

 

eribaMotters replied on 20/11/2023 16:23

Posted on 20/11/2023 16:23

To be honest It looks like a normal club site to me, large parking bays in the middle of a field, just empty, which is what I'd expect of mid to late November.

 

Colin

richardandros replied on 20/11/2023 17:06

Posted on 20/11/2023 16:23 by eribaMotters

To be honest It looks like a normal club site to me, large parking bays in the middle of a field, just empty, which is what I'd expect of mid to late November.

 

Colin

Posted on 20/11/2023 17:06

It’s empty because it’s ‘closed’ to everyone else. The other side of the site is quite busy.

Tinwheeler replied on 20/11/2023 17:10

Posted on 20/11/2023 17:10

You don't say if you still had a serviced pitch but assuming you did, with no noisy vanners and loads of space, I see it as a bonus.

SteveL replied on 20/11/2023 17:30

Posted on 20/11/2023 17:30

My view would depend on whether the toilet block on that section of the site is open. That’s a fair way from the service pitches you are on but the one on the old part of the site is even further. Even if only used for some washing up it’s a fair old hike. The service pitches you were expecting to be on are fairly close to the toilet block and it’s entirely possible someone might have picked one with that in mind. Personally I wouldn’t have any problem with the view, but  it’s  very open if there is any wind and would have preferred to be on the old part. If that is the norm at this time of year I would have expected to be informed and at the minimum given the option of changing pitch type with no financial losses.

Cornersteady replied on 20/11/2023 17:42

Posted on 20/11/2023 17:42

I'm sorry I don't see what the issue is? It appears that the only thing you're missing out on is:

have a chat and socialise with other members. Not a lot of chance of that here!

Well why not? There are caravans near to you and I assume in the other parts of the site.

And the views? I've been to Bridlington and I can't remember any (sea) views from the site other than the site itself and the sea is a mile away?

I don't think the club has done anything remotely incorrect, it has never promised full sites and people to chat to and have given you exactly want you booked, assuming you got a service pitch.

Personally I'd be very happy to have all that space to myself.

 

Takethedogalong replied on 20/11/2023 17:57

Posted on 20/11/2023 17:57

Cayton Village looked like that last week for us, and that was in the open part! Most outfits were clustered round the loo block, while we were on outer fringes. Other than one person out walking a dog up to dog walk, we didn’t actually speak to anyone else. Folks were either out or huddled inside watching TV.

I think it’s your decision really. Which is most important to you, a service pitch, or a bit of a chat. We only sleep on the sites to be honest, so we would count such splendid isolation as a bonus, I’d happily have gone on the empty upper site at CV last week, but we were there to see our friends in a Glamper. 

Not much help I’m sorry.

SallyD replied on 20/11/2023 18:16

Posted on 20/11/2023 18:16

Am I also missing the point here? What view are you missing from where you expected to be and if that part of the site is closed surely anybody you might be socialising with is also parked in the same area as you are? Clarification please

TimboC replied on 20/11/2023 19:13

Posted on 20/11/2023 19:13

I really can't see the issue here. I was expecting photos of JCB's and blokes in hard hats

eurortraveller replied on 20/11/2023 19:29

Posted on 20/11/2023 19:29

The part of the site will look better when Monty Don and a landscaping team arrive to deliver beauty treatment - a few thousand bulbs randomly  spread, clumps of  flowering shrubs and rose bushes and so on..  perhaps even a tree or two. Can the wardens give any guidance when that might start?

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