ScreenNameEEEAB1D175 replied on 03/11/2021 09:39
Posted on 03/11/2021 09:39
Hi Everyone,
My first post about the appalling service from Glossop caravans or should I say no service. Well I purchased a swift conqueror 570 Second hand but at 21k and sold with there no quibble warranty you would think there would even call back but no.
I called there service department to complain that my swift command unit would not connect to blue tooth as they said it should, getting in touch with swift themselves they said the unit is faulty but not covered by there warranty so should contact the dealer to no avail.
I reported a small crack just under the rear high level off side light, so a dozen emails and calls later customer service called and said there will take it to there manager. Now months later still no response from them.
All we ever want is a decent support from dealers when they sell but as usual they are only interested in sales and nothing else, they cannot blame Covid for poor service. Still not put me off caravanning.
Thanks All.
ScreenNameEEEAB1D175
Caravanner