Ford Mondeo Auto Gearbox Servicing

JohnM20 replied on 09/11/2018 09:15

Posted on 09/11/2018 09:15

I have a 2015 Mondeo automatic. This has service intervals of every 24 months or 18,000 miles. I was recently told by a friend that he thought the gearbox also needed a service every three years or 36,000 miles. I have looked in the Service Portfolio and in the Owners Manual and can find nothing about this at all, neither was there an advisory note on the last engine service invoice. I have contacted the main Ford dealer that does my servicing and they have confirmed a service is needed. Is this just the dealer trying to make an extra rather large buck, (£195.00) or is it true that it needs a service? If so, why is there nothing in the Ford documents to alert me to the fact? Has anyone else with a Mondeo had to have this work done or does anyone know where-else I might look for official confirmation? Ford's Etis website seems to be for the trade only.

Thanks in advance.

DougS replied on 10/11/2018 22:12

Posted on 10/11/2018 22:12

AFAIK, for 2011 model year, once out of warranty (3 yrs) there are two services scheduled Major and Minor in alternate years. The 3 year gearbox oil change is in addition to this:

Dealer minor service including gearbox oil change was £355 including MOT and 1 year Ford rescue cover (covers Europe and trailer/caravan but probably not when it isn't attached to car and suspect not for caravan breakdown - the small print is not clear)

Major service was £235 including MOT and the rescue.

May start to look for cheaper alternative for service but very dubious about letting anyone else do the gearbox oil unless they can prove they know what they are doing?

flatcoat replied on 11/11/2018 17:42

Posted on 11/11/2018 17:42

It is almost certain the gearbox service is mileage related, it makes no sense to say every 3 years when one drivers mileage could be 10,000 and another 100,000 miles. 36,000 miles sounds about right. It is also highly unlikely you will find any independent garage will undertake the gearbox service. I cannot find a single independent VW specialist who will touch a DSG. Powershift was Fords version of same concept. Ford have now reverted to a TC auotbaox due to reliability issues...... 

DougS replied on 11/11/2018 18:50

Posted on 11/11/2018 17:42 by flatcoat

It is almost certain the gearbox service is mileage related, it makes no sense to say every 3 years when one drivers mileage could be 10,000 and another 100,000 miles. 36,000 miles sounds about right. It is also highly unlikely you will find any independent garage will undertake the gearbox service. I cannot find a single independent VW specialist who will touch a DSG. Powershift was Fords version of same concept. Ford have now reverted to a TC auotbaox due to reliability issues...... 

Posted on 11/11/2018 18:50

TBF Honest John seems to imply that it's the DRY clutch version of the Powershift that has been discontinued?:

https://www.honestjohn.co.uk/askhj/answer/105798/is-the-ford-powershift-gearbox-reliable-

So the existing wet clutch versions may be OK (we have had no problems so far, touch wood)

As we do about 10k miles/year, the 3 year change is OK and I don't know if there is a mileage figure although the dealer should know.

I don't believe the procedure is rocket science, just a matter of following instructions but, as I said, the oil is expensive (£160 ish, including filter) and you have to keep the car level which is difficult without a lift so I'm letting the dealer do it.

 

flatcoat replied on 12/11/2018 12:53

Posted on 12/11/2018 12:53

There was a very comprehensive response on HJ last week with a long list of all the VAG DSG boxes and their reliability - or otherwise. The HJ response suggested Ford have dropped all their DSG type transmissions but I agree it could be open to mis-interpretation. 

mylo replied on 12/11/2018 21:16

Posted on 12/11/2018 21:16

Hi fords still fitting powershift gearbox’s to new cars was told better fuel consumption with that type of box no slipping of tc

EmilysDad replied on 12/11/2018 22:00

Posted on 12/11/2018 21:16 by mylo

Hi fords still fitting powershift gearbox’s to new cars was told better fuel consumption with that type of box no slipping of tc

Posted on 12/11/2018 22:00

That's why manufactures fit automated manuals ..... they're only better on fuel if they work though 🙄

flatcoat replied on 13/11/2018 18:58

Posted on 13/11/2018 18:58

Even as a fan of DSG type gearbox’s I do accept the dry clutch versions  are not robust. However I had an early DSG equipped Seat with over 120k miles when sold and it was fine. 

EmilysDad replied on 13/11/2018 22:12

Posted on 13/11/2018 18:27 by mylo

Do you think they don’t work mollysmummy 

Posted on 13/11/2018 22:12

Plenty evidence of DSG problems  😎 ..... I know they have fans but I'm not one of them. Slush box auto for me please.

commeyras replied on 16/11/2018 10:20

Posted on 16/11/2018 10:20

Think DSGs are more reliable now.  I have had 2 VWs with DSGs and covered over 100K in them about half of that towing.  No problems but it is essential that the oil is changed as required - every 4 years, was done at the last service.

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