BMW EGR Safety Recall

steve71t replied on 10/03/2019 19:54

Posted on 10/03/2019 19:54

Has anybody else had there BMW "Impounded" by the dealer after a safety recall for engine fires caused by EGR cooler leaking?

Ours has been at dealer 3 weeks so far, Global back order of replacement parts with no release date.

We missed half term away and have May, Easter and France in the Summer Holidays booked, without a tow car!

We do have a Volvo XC60 as a hire car, but no tow bar fitted to any of the Enterprise hire cars in the uk. BMW will not pay for a specialist hire company that has tow vehicles!

GlosJive replied on 10/03/2019 20:34

Posted on 10/03/2019 20:34

Have seen a lot of discussions on the f10/11 Facebook forum. I was lucky that my local dealer said they'll call me in when the parts are available. However, now traded that car in and the sales rep (BMW Maidenhead) made a comment about the parts shortage not being good.

davetommo replied on 10/03/2019 21:42

Posted on 10/03/2019 21:42

We do have a Volvo XC60 as a hire car, but no tow bar fitted to any of the Enterprise hire cars in the uk. BMW will not pay for a specialist hire company that has tow vehicles!

 

Several years ago my Land Rover Freelander developed a fault under warranty with the towing electrics, Land rover hired  a car for me from  enterprise Preston branch complete with tow bar and number plate for the caravan. So enterprise do have cars with tow bars

steve71t replied on 10/03/2019 21:59

Posted on 10/03/2019 21:59

They may well have had Tow bar equipment on Enterprise hire cars several years ago? But according to them not any longer, or any main stream hire company that I have spoken too this past week?

There are specialist company’s who hire tow cars at approx £170 per day! Above the budget BMW Uk say they will pay(£45 per day)

davetommo replied on 11/03/2019 18:17

Posted on 11/03/2019 18:17

Maybe only do them for Land Rover because they give you a Land Rover with tow bar. If not Land Rover must get them somewhere else , because if you have a Land Rover under warranty with a tow bar fitted by the dealer the you get a hire car with tow bar if you break down and the car cannot be repaired in 2days

Tigi replied on 11/03/2019 19:24

Posted on 11/03/2019 19:24

Yes read an article about it within the last week and there are a lot of unhappy owners affected, due to a lack of spare parts.If you google BMW ERG Valve recall you will come across the article by Auto Express.

goperson replied on 11/03/2019 22:34

Posted on 10/03/2019 21:59 by steve71t

They may well have had Tow bar equipment on Enterprise hire cars several years ago? But according to them not any longer, or any main stream hire company that I have spoken too this past week?

There are specialist company’s who hire tow cars at approx £170 per day! Above the budget BMW Uk say they will pay(£45 per day)

Posted on 11/03/2019 22:34

Enterprise do indeed do have cars with tow bars, supplied with a Tiguan     in January for a few weeks as a replacement following someone running into mine.

 

PAWOOLLEY replied on 20/03/2019 21:15

Posted on 20/03/2019 21:15

Having exactly the same issue. Been on the phone for an hour being passed from pillar to post. Not happy 😡

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