wh1nbrew replied on 27/06/2022 21:57
Posted on 27/06/2022 21:57
We had a powrtouch freedom motor mover fitted a few weeks ago, on the basis that our previous powrtouch worked reliably on 2 vans for 12 plus years. Stupidly, we did not check its ability to get the van off the drive whilst the fitter was here. In a nutshell, it draws too much current on anything but a downward slope, such as from our gate to the storage spot on the drive. On the flat or the slight uphill out of the drive, it fails due to drawing too much current / low voltage and trips out, failing to operate effectively even after the official reset procedure. Van weight 1100 kg vs max weight spec of 1500 kg, slope best guess 15% max for a few metres against spec of 25%.
We are currently fighting with powrtouch and the installer, re sorting thing this problem out. I have been through all the trouble shooting both prior to contacting powrtouch (and found loose battery connections only) and after contacting powrtouch.
My question is - has anyone else had this sort of problem with the Freedom mover? If so, how was the problem resolved?
wh1nbrew