Burstner electric bed

Hi, can I ask if you can share any information you have on this reset procedure. I ask because some friends have just purchased a 2017 model with the same bed and it would be useful for them to have just in case.   Happy to provide an email address if its a PDF .

Thanks.

I have just bought a Benimar 202 (2015 model) ...love it .But I am having problems with the project 2000 electric bed. 

It got stuck and I had to manually wind it back up ....hard work and very awkward to get at ! Eventually found a you tube video on how to reset it .Secret button and hold up button for 5 seconds. That's all Ok but I can not program the computer as I can not find any information anywhere on how to do so . So every time I use the bed I have to hold secret button for 5 secs etc etc everytime. The bed goes down quite well but seems to be slower on the way up. I don't need to program it to stop at different levels just to work properly ...up and down ! 

Any Ideas ?? 

Many thanks from a newbie

Karen  (Benirrama)

Hi Karen. 

As there's currently a glitch concerning the approval of new posters, I've 'reported' your post in the hope that it'll be approved without delay.

I have a Swift Rio 340 (2016 bought new) with exactly the same issue 

It’s been returned to the dealer and manufacturer with assurance fixed but to no avail!

I didn’t know it could be reset, mine seems to go down but fails intermittently to wind up to the top position

We have resorted to using a 13mm socket on an electric drill to return the bed upwards on several accessions - far from ideal but quicker than a hand ratchet

I would be interested in the reset system procedure if you could share it

Thank you