Swift soft close drawers

This has happened to us and as far as l can gather to many other Swift owners  too!! We have had three sets of drawer runners replaced for exactly the same problem, luckily the van was still under warranty.  Whilst we were away last week l noticed that one set have broken again, our warranty expired in March so it looks as if l will have to buy another set. I know that this doesn't answer your question 'noneplussed' but at least your not alone. Could this be a design fault ?  

I have had the same issue too, the draw runners were replaced under warranty, this is just one of many faults with my Swift caravan.

Hi, I have the same problem. Can you advise where to buy replacements? Thanks.