Our new caravan !!

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Not only is it disappointing, it’s a terrible indictment of the dealer. 

Better luck next time, JnS.

You must be gutted. Sorry you’ve encountered problems and hope you get sorted very soon.

Don't suppose your dealership was "just outside of Yate" (actual location changed to save potential embarassment! ) was it Steve? We always had great service from them until about 6 years ago - never went back after that! 

I wonder if the dealership had their fingers crossed that you didn't notice it before you left with it in tow? 

No other side of Bristol about half hour down the M5.

We’ll never know but the sceptic in me thinks possibly so. The annoying thing is it probably happened on transit but it’s been sat in their dealership for 4 weeks awaiting to be made ready for us to pick up. 

I would suggest an extra thorough inspection before you accept the new van when it is finally ready for you. Best of luck.

A choice of two there. One, in particular, is a huge dealership. 

Are you accepting a repaired van which may have water ingress via that roof window, or demanding a new van?

It’s going to be repaired, we waited approximately 3 months for the van in the first place if we insist on another new one the summer will be over, I hear what you’re saying about the rain getting in but couldn’t see any evidence of that yet and they said they’d tape it up whilst awaiting replacement window.