Moses Gundark replied on 28/08/2021 14:22
Posted on 28/08/2021 14:22
We bought a new Coachman VIP Vogue on 27/07/2021. On arriving home with it the radio had all but fallen out. We also discovered that the alarm system could not be set "reliably". The caravan was supplied with a mains hook up cable which sadly had the wrong type connection. We cancelled our first planned trip to Bewdley and the caravan went back to the dealer, on the 29/07/2021.
We collected it from them for the second time 30/07/2021; while stocking the caravan for our first trip it became apparent that we had a "open door" alarm fault with the refrigerator and having cancelled one break we decided to go away regardless, by switching the fridge off at night and going out during the day we managed to get by. On our return (07/08/2021) the dealer was contacted and offered to look at the fridge on the 24/08/2021 having little choice we accepted.
We had rescheduled our trip to Bewdley and having already cancelled it once, decided to go ahead foregoing the luxury of a fridge. Again while loading our personal items into the van my wife discovered that the carpet immediately under the forward rooflight was soaked. The caravan was taken back to the dealer (10/08/2021) who at this time have failed to establish how the water came to be in the van and are unable to rectify the problem, they still have it! We are very disappointed with Coachman.
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Moses Gundark