Stewart P replied on 05/10/2022 10:24
Posted on 05/10/2022 10:24
We've just taken delivery of a new Coachman VIP 575 that was ordered in February. Our old caravan was a Swift 530 Challenger dealer special that came with a motor mover, solar panel and other upgrades that were part of the basic specification. How times have changed! The motor mover was extra, the solar panel was extra and now I find out from the dealer after asking where the spare wheel jack was that although the caravan comes with a spare wheel, it doesn't come with a jack and I have to get the dealer to order one from Coachman together with the brackets for the chassis! And this is on a caravan that cost around £34,000!
The second issue is I have now found out from my insurance company that because of the higher value of the caravan I need a tracker. If I had known this when I ordered the Coachman I could have specified a factor fit Phantom at around £460 with the first year's subscription free. I sent an email to Moving Intelligence (Phantom) to ask them what they could do for me as their website shows £499 to fit the same tracker and the monthly subscription of £10.99 starting immediately. They haven't bothered replying to me. Any suggestions? I'm insured with Caravan Guard and they sent me a list of approved trackers.
Peter
Stewart P
Caravanner from West Midlands