Bandits replied on 21/11/2018 20:29
Posted on 21/11/2018 20:29
Just a word of warning-Re 'We will beat your quotation by £25 offer' C&MC
As I have been very happy with the Red Pennant and Home Insurance with C&MC, I recently tried to take advantage of this Car Insurance offer and got a quote from C&MC Ins. (Devitts) for £274. My current insurers had quoted me £434 renewal but after a conversation with them they reduced it to £299 including the breakdown element removal which I don't need. I was happy with the C&MC quote, accepted it, paid for it and emailed the 20years+ NCD proof as requested.
Following day they came back to me and said they couldn't validate that quote as the original Renewal was the only price they could work on. I explained it was a renewal price of £299 without extras etc but they argued and said they want £84 more from me for the cover. Consequently, I refused this and said I didn't want the insurance so could they refund my money. They said no! They would cancel the policy but there was a £25 admin charge for the cancellation!
I argued:
1) The policy didn't start for another 2 weeks
2) The price had changed
3) There hadn't been any admin/set up of policy
4) They hadn't matched the £25 beaten price
5) My 14 day cooling off period by law which would be before the policy took effect.
6) They wanted me to pay £358 to insure with them the same policy I coud get for £299 with my current insurers through RENEWAL!
The lady on the phone was adamant I would have to pay the cancellation fee of £25 but after 20 mins arguing agreed to put me through to a Line Manager who agreed with my points and agreed there would be no cancellation charge and would cancel the policy (which hadn't started!)
The irony here is:
2017/18 Insurers LV=
Amended Renewal 2018/19 LV=
C&MC Quote 2018/19 LV=
My New Renwal 2018/19 LV=
So just a word of warning-don't pay any money to Devitts for this offer of Insurance unless you are sure you are 100% happy with it as it will cost you if you say yes. Furthermore, if you are with LV just ask them to take another look at their Renewal Offer!
My Insurance is now in place at £298.99 with LV= with exactly the same cover as last year but £35 cheaper!
Be Aware!!!
Mike
Bandits
Caravanner from Lincolnshire