Reliability survey where is it?

Boff replied on 28/07/2016 13:14

Posted on 28/07/2016 13:14

The story so far

In September 2015 an item on p12 of the magazine stated that nearly 40 000 people had filled in responses to the much vaunted leisure vechicle survey.  This item was headed thanks for your help, and promised summary results would be published in subsequent additions of the magazine and online 

November 2015 issue  nothing.  

December 2015 issue a summary report that is so sanitised that it would make a North Korean censor blush.  Obviously no names mentioned Further more detailed analysis promised in future Issues. 

January 2016 nothing 

February 2016 

March 2016 magazine nothing,

However I did attend a question time meeting at which the audience were assured that it would be published  

April nothing

May nothing

June nothing

July nothing

The August issue of the magazine has just become available online and as far as I can see nothing!

Perhaps I have missed something so please correct me but if I am correct, then the Caravanclub  should explain why the survey has not been published.

Apologise to the 40000 people who wasted their  time filling in the survey   

I realise that breaks  "never apologise never explain" which appears to the Caravan clubs guiding principle in dealing with its members, but maybe they should try shining a light in some dark places.  

Fysherman replied on 28/07/2016 13:17

Posted on 28/07/2016 13:17

Could it be that one (or more) of the clubs key advertisers turns out rubbish?

bandgirl replied on 28/07/2016 13:45

Posted on 28/07/2016 13:45

As far as I recall, I was questioned about caravans, or makes of caravans, that I'd never had, nor ever even heard of. I think other members on CT said the same, so, perhaps, the reults were of no use at all Undecided

SteveL replied on 28/07/2016 13:45

Posted on 28/07/2016 13:45

I though I must have missed it. As I haven't I agree they really should explain what is going on, or I certainly won't  be filling out any future surveys. By the time it is issued it is not really going to be of much use, other than for historical data, in any event.

Boff replied on 28/07/2016 14:04

Posted on 28/07/2016 14:04

As far as I recall, I was questioned about caravans, or makes of caravans, that I'd never had, nor ever even heard of. I think other members on CT said the same, so, perhaps, the reults were of no use at all Undecided

There are of course two theories of history   Cock up and conspiracy. 

The cock up theory would be covered by you should never ask a question that you don't already know the answer. 

The conspiracy theory would be that they have gained targeted. Answers from a largely well off demographic.  The data is then valuable to sell to the Leisure vechicle industry and thus was the point of the survey all along.  

Fysherman replied on 28/07/2016 14:26

Posted on 28/07/2016 14:26

You old cynic Boff.

The club does surveys and tests to assist members choose the best products.

Hang on, just seen a flying pig carrying what appears to be caravan batteries.

Navigateur replied on 28/07/2016 16:16

Posted on 28/07/2016 16:16

The insult of the absense of any results does meant that many of that 40,000 can not be expected to be filling in any future survey for the CC - well, not with valid information anyway!!

Wherenext replied on 28/07/2016 16:31

Posted on 28/07/2016 16:31

Silly Boff!

You should have included the key words in your heading namely:

"Insurance problem" or "Ferry Fiasco"

This would then have had an employee instantly looking into the matter.

Boff replied on 28/07/2016 20:13

Posted on 28/07/2016 20:13

Nice to see that someone has taken the time a trouble.  To alter my title from capitals to lower case, thanks for adding the question mark btw.  But not either answer of refute the comments I made

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