Not moving with the times

Del Sandy replied on 21/08/2020 12:37

Posted on 21/08/2020 12:37

This club could be fantastic, if only it was to listen to its members, some reasons below;

1. Very slow website, cannot find a website as slow as this one, even ones you do not have to pay for!

2. Inability to search for fully serviced pitches (perhaps because they do not have many)

3. Being superseded by free forums such as Adults only caravan sites on Facebook

4. Wasting money, why does the club not ask all members if they need a magazine, I would have been happy to have an electronic version, also helping the environment

5. With all my posts asking for reasons for these issues not being addressed and approaching the site directly no action has been taken, or even reasons why they cannot

I have enjoyed the discussions on the site and interestingly my concerns have been covered several times by others. Note the times I go on the website has to be on off peak times due to the slow website.

It is sad that I will not be renewing my membership, as I do not intend to pay for membership where there is no official feedback from the club when issues are raised.

Hopefully I will rejoin when basic issues are sorted out.

Kind Regards

Derek

 

DavidKlyne replied on 25/08/2020 14:58

Posted on 25/08/2020 12:07 by Rufs

You are not the only person who has suggested that this site has been ruined by being taken over by the Club! The strange thing is if you read the reviews, by Club members granted, they just feel it is not up to standard, small pitches, poor facilities. So what does this mean, that Club members are more discerning and are used to a better quality of site? 

Most club member i have met expect to role onto a site and for that site to be almost identical to the one they were on previously, and previously and previously etc.

As i said Bingham Grange was Quirky, totally different to what you would expect from a club site, but all the better for this, IMO, perhaps that is why we do not use club sites much.

Posted on 25/08/2020 14:58

Looking at it  from the OP's thread title it would seem that the CMC, the largest camping organisation of its type certainly in the UK and probably in Europe, if not the world provides something a lot of people like. It might be seen as mediocrity to some who seek out things which are different. The Club is more like Marks and Spencer its the same signature but decent quality wherever you go. There is a lot to like about that. I think that unlike those of us who are used to travelling abroad independently except say for the crossing booking and insurance there are a lots of people that want the comfort blanket that the Club provides. I don't see that as something that is wrong. People have to be comfortable with what they do and for many it might seem limited compared to what others do but if their lives are satisfied who is anyone to say otherwise?

David 

Justus2 replied on 25/08/2020 15:28

Posted on 25/08/2020 15:28

Some interesting comments on here, but many reflect the reason why we don't always prefer CAMC's sites. They are all tediously the same, if not same old same old and about as inspiring as a Travelodge or Premier Inn or as DK has said a Marks and Spencer, all outlets which I rarely visit anymore. We prefer CLs CSs or C&CC sites if available, they are different, a bit quirky, have a wider age range of both customers and outfits or outfit types and few are exactly the same as the previous one. Our favourite CAMC sites are the no facility ones such as St Agnes or Borrowdale which are a more interesting experience for us.

Caravan Han replied on 25/08/2020 15:33

Posted on 25/08/2020 15:33

Hi everyone,

As you can see there have been many comments removed in this short discussion. Please can I ask you to keep to the topic of the OP? If anyone would like a reminder of the Community Guidelines, you can find them here.

All the best,

Hannah

replied on 25/08/2020 15:41

Posted on 25/08/2020 14:39 by Takethedogalong

I quite like that the Club have started using new types of accommodation on some Club Sites. Things like pods, super pods and Airstreams tend to be away from rest of pitches, so are hardly an impact on touring area.

Tents though, would be. We have tented on quite a few Club Sites down the years, and it’s always been in a separate area, a long walk from the loos and showers, and the atmosphere and camaraderie in the tent area is usually different to that in the van/MH area. Folks tend to be outside more, chat more and go to bed a bit earlier with a respect for noise that carries. We have never experienced noisy tent areas on Club Sites.

Our early years touring were spent on a family run combined van and tent site, with everyone happily rubbing along together. The tenters tended to tow big boats instead of a van, hence the tents. Made some lovely holiday friends who we saw year after year. What was noticeable was just how many folks spent hours outside chatting, sharing food, ideas, lots of overseas visitors as well which was really nice. Very very friendly. 

Posted on 25/08/2020 15:41

 Folks (Tenters) tend to be outside more, chat more and go to bed a bit earlier with a respect for noise that carries. We have never experienced noisy tent areas on Club Sites.

The only time that I experienced any noise from Tenters was on the site at Braemar where we backed onto a tent area. There was a motorcycle rally and lots of lads and lasses sat around tables on a covered picnic area probably 70 feet way. A lovely warm evening and we had gone inside to get a meal at around 7pm. When we went back out a few walked up to us to apologise for the noise laughing .  I told them that it was not a problem and I was happy to see them enjoy themselves. 

One came back with a couple of cans of beer.

I have, on rare occasions, had more noise from caravaners meeting up.

eurortraveller replied on 25/08/2020 15:46

Posted on 25/08/2020 14:58 by DavidKlyne

Looking at it  from the OP's thread title it would seem that the CMC, the largest camping organisation of its type certainly in the UK and probably in Europe, if not the world provides something a lot of people like. It might be seen as mediocrity to some who seek out things which are different. The Club is more like Marks and Spencer its the same signature but decent quality wherever you go. There is a lot to like about that. I think that unlike those of us who are used to travelling abroad independently except say for the crossing booking and insurance there are a lots of people that want the comfort blanket that the Club provides. I don't see that as something that is wrong. People have to be comfortable with what they do and for many it might seem limited compared to what others do but if their lives are satisfied who is anyone to say otherwise?

David 

Posted on 25/08/2020 15:46

DK, I think your comparison with Marks and Spencer is very apt - a company which failed to move with the times ten years ago, and now is asking where have our customers on the clothing side gone.

The present CMC membership seems as just satisfied now as M&S customers were ten years ago, but over those ten years M&S customers left.  So I just hope the Club has a strategic team thinking ten years ahead to try to move with the times. 

 

replied on 25/08/2020 15:58

Posted on 25/08/2020 14:01 by Rufs

Oh! groan, why are you so confrontational ?

Not a given for this member. I visit (normally) about 22 sites a year whilst on tour

Perhaps you are not part of the in crowd that return week after week, month after month, year after year sometimes to the same site(s) that obvisouly think club sites are the greatest thing since slice bread, so not necessarily a personal perception of mine but i would have thought a general perception of the masses, which for whatever reason you do not want to be part of.

I am sure the club take it as a given otherwise they would not keep providing the same as, year after year after yearlaughing

Posted on 25/08/2020 15:58

All my perception tells me is that CMC sites are popular with many.

 

peedee replied on 25/08/2020 16:06

Posted on 25/08/2020 14:31 by Rufs

I would liken them to the now departed Little Chef, one always knew exactly what one would get, ok but not somewhere for a special dinner

Like it coolcoolcool

Posted on 25/08/2020 16:06

So did I.

peedee

ErnieJH replied on 25/08/2020 16:07

Posted on 25/08/2020 16:07

One of the biggest bottlenecks is the arrival process so why can’t we have a system that:-

  • Allows us to pay on-line in the 24 hours prior to arrival
  • Gives the ability to choose a pitch when you pay
  • And why can’t we have a membership card that operates the barrier, then when you pay your money the system authorises you to enter the site from earliest arrival time onwards.

Just think no more queues at the entrance and no need to rush to get your favourite pitch, mind you if the club can’t cope with bookable hard standings I won’t hold my breath.

 

replied on 25/08/2020 16:08

Posted on 25/08/2020 15:41 by

 Folks (Tenters) tend to be outside more, chat more and go to bed a bit earlier with a respect for noise that carries. We have never experienced noisy tent areas on Club Sites.

The only time that I experienced any noise from Tenters was on the site at Braemar where we backed onto a tent area. There was a motorcycle rally and lots of lads and lasses sat around tables on a covered picnic area probably 70 feet way. A lovely warm evening and we had gone inside to get a meal at around 7pm. When we went back out a few walked up to us to apologise for the noise laughing .  I told them that it was not a problem and I was happy to see them enjoy themselves. 

One came back with a couple of cans of beer.

I have, on rare occasions, had more noise from caravaners meeting up.

Posted on 25/08/2020 16:08

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