Free Night Site Voucher on Renewal

Irrespective of the problem being sorted, morally it was completely wrong that the 'problem' existed in the first place. CAMC asked membership for loyalty last year and many, myself included continued with their renewal in support. Now to find they have been issuing vouchers in an underhand way must have had approval from high, along with the underhanded way of who and how the person might acquire them. Not good at all and not a muddled situation but one of their own making.

With respect that is twaddle, staff have access to the intranet where policies and procedures are located and just because you are WFH does not mean those have changed.  I have worked form home for many years and have to follow the rules and regulations of a highly regulated industry so there is no excuse in my mind.

Changes can be sent out via email or virtual team meetings, I think the problem here is unlike many other organisations such as the C&CC, NT, EH etc. the C&MC have rested on their laurels and expected their loyal members to stick with them through this whole mess rather than try and  encourage them to keep being members with some incentive.  The above organisations offered a 3 month extension if you wanted to take it up or support them by not using it, the C&MC offered nothing except to a few who asked. 

They should have had a blanket policy of either offering an incentive or not either by the way of an extension to membership or in this case a voucher.  The voucher could have been valid say for off season use to limit their loss in revenue (As we see on the MH Fun thread in high season this is £50+ for a family) and maybe make it time limited over the next winter but no they offered nothing to most but quite a lot of monetary value to some in the way of a voucher.

For me its not the loss of a voucher but the underhand way the majority of members have been treated and the expectation that members would stay and support the club whatever, plus the lies saying there were no vouchers offered when there clearly was...

Agree M, as with the vouchers debacle, where initially they didn’t have an end date, then they did. A situation entirely of their own making. Incidentally I see they have extended the finish date to the end of 2022. If they had done that in the first place I would have bought some.😀

The site in Essex was an affiliated site Colchester Camping

I can  agree with what you say about working from home, 

Some companies/organisations are on the ball with home working and have good practices in place

When out with the many "new dog walkers" that have appeared with it seems working from home,  that in this area is very prolific, (no London commutes) and much safer for those concerned ,it is when in conversations (social distanced , except the dogs)that quite a few companies are having"problems" and cannot wait to fully get their staff back in the office,

When contacting ,some companies one of the more usual conversations has been the apologies recieved because of the add time it may take to get an answer "we are working from home", the office has covid secure spaced staff on duty only

Our LA ,EON,and Now TV (sky)are those that have intimated thus when contacted 

So as part of old sayings "for the want of a nail the Battle was lost" or the longer the chain the more the message gets altered

Sorry Bakers2 I think that somewhat unfair. When you and I both worked we did not have to deal with COVID and manage our working and personal lives as one thing. For most it wasn't choice. It is far easier in an office environment as I know from personal experience. Not long before I retired I was able to work from home but personally found it very distracting and much prefered my office as a place of work. 

David

We joined the Club on 24th February 2020, on the way back from Spain, after my heart attack 1 month earlier. Arrived in Scotland on 27th Feb, dropped caravan at Repairer for minor work, and then took Car for 28th Feb MOT.

Couple of weeks later, Site Vouchers for this New Member arrived, roughly 1 week or so before lockdown! Voucher has since expired! Would have been nice for the expiry date to have been extended 'in these difficult times', but c'est la vie. Not worth getting my blood pressure rising for ...

Steve

PS Still waiting for Repairer to tell me the caravan is ready to collect after the part has arrived from Italy ... Warranty Repairs £0; storage £200?  Wouldn't quibble if that proves to be the case.

There is a big difference between working FROM home and working AT home.  

Salespersons, engineers, and many others have worked FROM home for generations - and generally with little problems as it was a well established protocol that they did their work and returned home afterwards - some after a tour of duty staying elsewhere - without much in the way of physical visits to company offices.

This pandemic-induced working is AT home - and there is the root of the problems.

Yes, the goodwill of those members who continued their membership has been diminished.

We have a working From home domestic appliance engineer lives opposite us  He is kept stocked by parcel delivery companies ,which includes facemasks in nearly all his parcels,as we have been supplied from because over overstocked at his house 

As you say working at home is not as succesfull as some would hope