Forbes replied on 21/07/2015 11:03
Posted on 21/07/2015 11:03
Now I am sure everyone is aware of the 72 hour rule which I have just fallen foul of due to a genuine medical problem. Surely the Club could be a little bit more tolerant of this? I had an eye inflamation which started at the weekend, went to hopsital and was told that I cannot drive for 5 days due to the medication I am on. Now I had a booking starting yesterday, which I phoned the site and explained why I would not be there prior to attending hospital, and said that I was not sure if I would be able to get to the site. Now that was no problem as was having to cancel my stay today but I was told the Club would send me a nice email saying that I should not cancel that close to the time. Now I had no choice and I am slightly aggrieved by this as it was completely out of my control. I know why the rule was introduced but for genuine cancellations it is a little harsh. If I was a non-member cancelling then I would not get this "black" mark against me which is somewhat discriminatory.
Forbes